How might we help help people track and manage their daily diet?
- How do people manage their personal schedule for meals and eating habits?
- How do people find a time-efficient way to learn to cook meals at home?
- How do people find cheap and healthy ways to cook at home?
- How are people currently tracking what they eat?
- Project Length - 3 months
- Week 1 (Contextual Inquiry, Interview Questions)
- Week 2 (User Interviews, Transcribe)
- Week 3 (Topline Research, Informal Report, List of Areas of Opportunities)
- Week 4 (Competitive Analysis, Read 'About Face' by Alan Cooper)
- Week 5 (Persona, Problem Statement)
- Week 6 (Paper Prototype)
- Week 7 (Usability Testing 1, Change in Direction)
- Week 8 (Usability Testing 2)
- Week 9 (Wireframes)
- Week 10 (Usability Testing 3)
- Week 10 (Final Wireframes)
- Week 12 (Usability Testing 4, List of Further Iterations)
- Learn how to backup design using research evidence
- Experience research, iterate, test, and repeat
- Learn to be a good team-player
Our team of 3 UX designers have difficulty managing our meals from time to time due to our busy schedules. We know the challenge does not apply to only us because we would observe and hear our close friends sharing difficulties about budgeting, planning, and wasting meals. We became curious to know how we can help make people's interaction with food more convenient and pleasant.
Our team decided to divide the broad topic into seven different categories to observe, ask and do:
- Social Expectation/Desire
I researched 'waste' and 'variety' of foods. I oberved the various food people ordered and quantity and variety of food people wasted at the RISD cafetarias, experienced recording how much food I buy and waste, and interviewed 8 people to get feedback on the experiences The results of my contextual inquiry can be found here.
- Budget correlates to better eating, due to planning and prioritization.
- Food waste correlates to students wanting to home-cook, and buying food: wants>needs.
- Users depend on and often eat out of convenience which is seen to be directly related to the amount of time they have/don’t have.
Contexual Inquiry Recap
- What does your average daily eating schedule look like? (meals, snacks, beverages)
- How often do you eat on campus?
- How often do you eat out?
- How much of a priority are meals to you?
- How often do you cook? (budget, variety, waste)
- How often do you go grocery shopping and where?
Interview Questions Round 1 (16 Users)
- Why & when do you eat out?
- How often do you eat out in a time span of a week?
- What is the range you are comfortable spending when you eat out?
- Do you eat out more than you intend to and if you do why?
- Do you budget for eating out?
Interview Questions Round 2 (11 Users)
Interview transcripts can be found here
Blue-sky initial idea
We decided to combine the two ideas. Users would take a picture of a prepared meal, and ingredients are delivered home to be cooked along with recipe. Then, the user cooks the meal with the provided ingredients.
- is for cyclical regular use
- helps people have improved dining experience
- provide options that are convenient (time and budget)
- Personal (individual use)
A Mobile App that:
- Take photo of meal
- Identify meal ingredients Phone Sensory (AI - robotic features)
- Enter delivery destination
- Able to control portion size
- Enter payment method
- Schedule delivery date and time
From our first usability testing insights, we came to the conclusion that there needed to be a change in the direction of our idea. Our group decided to revisit our list of area of opportunity questions and target two main questions. Our main goal for the app changed from creating a specific solution such as delivery and using AI to raising personal awareness toward user's eating habits.
- How might an app help people manage their personal schedule for meals and eating habits?
- How might an app allow people to take photos of their meals to manage personal schedule and eating habits?
Revisit Areas of Opportunities
- irregular eating schedule
- irregular portions
- poor meal decisions
- a decrease in meals and an increase in snacks
- too much eating out
For users to improve their :
Due to time constraints, our group decided to try three ways the app could be visualized and conduct usability testings. We would then come together with our insights and create one final prototype together.
- Transcribing interviews is an arduous process; however, is it truly the best method to provide evidence to back up design choices.
- When there is a disagreement in a team, think about the user and conduct an additional usability test.
- Always try to empathize with your teammates and empathize with the user.